AI Concierge for Guests
WhatsApp agent that handles everything instantly — room service, housekeeping, amenity bookings, city recommendations, bill inquiries, and more. Escalates to staff when needed.
- Instant service without adding headcount
- Upsells amenities and services in real-time
- Personalized based on guest history and preferences
- City knowledge: restaurants, events, transport, healthcare
Staff Command Center
Live dashboard for your team. See rooms, tasks, maintenance, F&B orders, guest requests, and schedules in one place. No lost requests, clean shift handoffs, full audit trails.
- Automated task routing (housekeeping, maintenance, front desk)
- Staff can reply to guest chat and close requests
- All requests tracked and timestamped
- Cleaner operations, happier team
Revenue & Forecasting
AI-driven demand forecasts with <8% error. Recommends rates, channel mix, and strategy based on events, weather, flights, and competitor intel.
- Optimize pricing in real-time
- Improve RevPAR, not guesswork
- Full explainability for every decision
Payments & Billing
Multi-gateway payment engine (Stripe, Adyen, Square, etc.). Authorize, capture, refund — all inside the platform. Fraud detection, PCI-compliant, fully auditable.
- Lower chargeback risk
- Faster checkout
- "Pay via WhatsApp" becomes real
Staff Scheduling & Payroll
Optimize shifts against forecasted demand. Clock-in/out tracking, timesheets, overtime, and clean exports to payroll systems (ADP, Gusto, Workday, etc.).
- Stop overscheduling dead shifts
- Reduce payroll leakage
- Protect fairness and compliance
Amenity Monetization
Full amenity management: spa, pool, gym, meeting rooms. Guests self-book and pay instantly. Track utilization, revenue/hour, reduce idle capacity.
- Turn "nice-to-have" into revenue
- No manual coordination
- Stop double-booking disasters
Maintenance & Assets
Track maintenance requests, assets, and repair priority. Predict failures before they become guest complaints. Full history per room and asset.
- Fewer angry reviews
- Less downtime on critical assets
- Response time targets and alerting
Housekeeping & Inventory
Room status tracking. Live inventory for housekeeping, F&B, office supplies. Auto-reorder suggestions. Menu coordination and waste analysis.
- No "out of towels at 10pm"
- Less food waste, more margin
- Complete stock visibility